Japrix Privacy & Cookies Policy
Effective Date: October 8, 2025
Website: https://japrix.jp
Location: Shinjuku, Tokyo, Japan
Email: support@japrix.jp
1. Introduction
Japrix ("we", "our", or "us") operates the website https://japrix.jp and related services ("Services"). This Privacy & Cookies Policy explains how we collect, use, and protect your personal information. By using our Services, you agree to this Policy.
2. Definitions
- Personal Data: Information identifying an individual.
- Usage Data: Automatically collected technical data.
- Cookies: Files stored on your device.
- Data Controller: Japrix.
- Data Processors / Service Providers: Third-party companies assisting in secure processing.
3. Information We Collect
- Full name, email, phone number, address
- Account information: login, order history, balance
- Payment data via Stripe/PayPal (we do not store full card details)
- Usage data: IP, browser, visited pages
- Cookies & tracking for analytics and performance
4. Purpose of Data Processing
We use your data to:
- Process and deliver orders
- Manage accounts and verify identity
- Handle payments and refunds
- Provide customer support and service updates
- Improve performance and security
- Comply with Japanese and international laws
5. GDPR Compliance (for EEA Users)
If you are in the EEA, you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Withdraw consent
- Receive a portable copy of your data
- File a complaint with a data authority
Requests: support@japrix.jp
6. Users Under 18
Japrix does not knowingly collect data from minors under 18. Do not register if you are under 18.
7. Data Retention
We retain data only as long as necessary for legal obligations, service needs, and dispute resolution.
8. Data Security
Data is protected with SSL encryption, secure infrastructure, and restricted access.
9. Third-Party Services
- Payments: Stripe, PayPal
- Shipping: Japan Post EMS, FedEx
- Analytics: Google Analytics, optional remarketing tools
Each provider follows its own privacy policy.
10. Cookies
Used to maintain sessions, remember preferences, and analyze traffic. Disabling cookies may affect site functionality.